Shipping and handling terms and policies
Inside Continental United States
For phone and on-line orders: Please allow 8-10 days for regular ground shipping options. Carrier will be chosen according to weight and destination and is not guaranteed. For Express shipment, package should arrive within 3-4 business days and will becarried by FedEx.
For mail-in orders: Please allow a 2 week processing fee and an extra 7-10 business days for shipping and handling.
For all shipping options, a tracking number will be provided should you leave an email address with your order.
Please allow 10 days for regular ground shipping. The shipment will arrive by Canada Post or UPS depending on weight and destination. Should duty charges apply at the Canadian border, please be aware that the client is responsible to pay those fees on delivery.
We do not currently accept international orders on-line due to the heavy shipping and handling fees that our customers were experiencing. If you wish to place an order for international shipment, please email us at email@example.com with the details ofthe items you wish to purchase, your full name and address with contact information and we will send you a quote for total product pricing and shipping fees and delays.
For additional questions or comments regarding our shipping policies, please contact customer care at firstname.lastname@example.org